Help! I just placed an order, but I would like to cancel or modify it. What do I do?Updated a month ago

While we are unable to modify or edit an order once it has been placed, we do have a short cancellation window for eligible orders.

If you reach out within 20 minutes of placing your order, we may be able to cancel it for you! Contact us immediately at [email protected] with your order number and shipping address, and our team will do their best to process your cancellation before it enters fulfillment. Please note that cancellations are not guaranteed, as our automated processing system works quickly to get your order on its way.

If 20 minutes have passed since placing your order, we are unfortunately unable to cancel it due to our automated order processing system. We want to get your items to you as soon as possible, so our team works hard to fulfill all orders in a timely manner.

If the items do not work out once received, please submit a return request through our returns portal HERE.

International orders shipped to Canada, UK, or Australia, please process your return HERE. Please note that in the case of a return, duty, tax, shipping, and any other fees are non-refundable. The refund will apply to the cost of goods only.

Please feel free to contact [email protected] if you have any further questions.